User Profile

From the user profile page, a user can modify their name, their email and phone number, enable or disable notifications, change their password, and preview their subscription settings to reports and alarms.

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Roles

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User Management

Administrators and Owners have access to the user management page where they can add and modify facility user accounts.

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Adding a New User

New users can be added either by sending an email invite, or by setting a temporary password (useful for facilities without internet access).

Users invited by email will receive a link to login and set their password. User created with a temporary password will be required to change their password on first login.

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Suspending and Deleting Users

User accounts can be temporarily ‘suspended’, which will prevent login but retain user settings. Suspended accounts can later be reactivated.

Deleting users is a permanent action and cannot be undone.