Contents
<aside> đŸ’¡ Visit the page for information about the Active Alarms and Alarm History dashboard tiles
</aside>
Alarms allow users to receive email or text message alerts when specific events occur on site.
Common alarms include:
| Critical | The most severe alarm level - indicates severe loss of energy, safety, or plant stability. Recloser trips, loss of grid voltage, central inverter fault, loss of POI meter comms, etc. |
|---|---|
| High | A condition causing, or may soon cause loss of energy - intermittent fault, inverter underperformance, loss of comms to secondary MET sensor, etc. |
| Warning | Warnings can be used to indicate events that may not cause loss of energy, but may eventually need attention. |
| Notice | Notices can be used to notify users when an event occurs that may not be an alarm condition, but instead a condition they are watching, or a regularly scheduled event (plant reaches peak power, battery storage reaches full charge, temperature exceeds a minimum or maximum value, etc.) |
Profiles determine when a user receives alarm notifications. Each facility may have one or more profiles, each with one or more users as members.
In a profile, for each alert level (Critical, High, Warning, Notice), a user defines if an ‘instant’ notification should be sent (email or SMS sent as soon as the alarm is raised), if the alarm should be included in the alarm ‘digest’, or if no alarm notifications should be sent for that alert level.
Digest notifications include all alarms that have been raised and lowered since the last digest email was sent. Digest frequency is configured by alarm profile - daily, weekly, monthly.